Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities:

• Manage inbound and outbound calls, ensuring proper screening and documentation
• Process, schedule, and authorize orders according to department protocols
• Coordinate scheduling of participants' appointments and address inquiries from participants and providers

Required Qualifications:

• High School Diploma or equivalent required
• Minimum of one year of experience in a call center service/support role
• Flexibility with work hours is essential
• Must be available to work during EST/CST business hours