Call Center Representative
Job Summary
A company is looking for a Call Center Representative III.
Key Responsibilities
- Researches and resolves complex customer inquiries and escalations
- Determines root cause and resolves client/customer issues, coordinating with internal departments
- Enters semi and non-routine client/customer updates into the appropriate system
Required Qualifications
- High School Diploma or GED
- 4 - 6 years of related experience
COMPLETE JOB DESCRIPTION
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Company Overview
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