Call Center Representative

Job Summary

To support customer needs in a fast-paced environment, the full-time Call Center Representative will take inbound calls, build trust with customers, and assist with claim reports while offering additional products remotely.

Key responsibilities

• Take inbound calls to assist customers with their unique needs and build trust
• Set up new claim reports for customers recently involved in accidents
• Offer additional products to customers while providing exceptional service

Required qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Ability to multitask and navigate multiple computer systems
• Experience in customer service roles
• Designated workspace free from noise and distractions for remote work
• High-speed internet connection at personal expense unless otherwise required by law