Call Center Representative

Job Summary

Supporting customers in a remote environment, the full-time Call Center Representative will take inbound calls to address customer needs, set up new claim reports, and offer additional products while providing empathetic service.

Key responsibilities

• Take inbound calls and assist customers with their unique needs
• Set up new claim reports for customers involved in accidents
• Offer additional products to enhance customer service experience

Required qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Ability to multitask and navigate multiple computer systems
• Experience in a customer service role
• Designated workspace free from noise and distractions
• High-speed internet connection at your expense