Call Center Representative

Job Summary

Supporting customers in a fast-paced environment, the full-time remote Call Center Representative will take inbound calls to address unique needs, set up claim reports, and offer additional products while receiving paid training and ongoing coaching.

Key responsibilities

• Handle inbound customer calls to provide assistance and build trust
• Set up new claim reports for customers involved in accidents
• Offer additional products based on customer needs and inquiries

Required qualifications

• A minimum of two years relevant work experience, or
• A minimum of two years post-secondary education
• Ability to multitask and navigate multiple computer systems
• Commitment to a full-time schedule including evenings and weekends
• Designated workspace that meets remote work requirements