Call Center Scheduler

Job Summary

A company is looking for a Call Center Scheduler to manage incoming calls and schedule appointments for various clinic locations.

Key Responsibilities

• Answer and greet patients over the phone while scheduling appointments
• Document demographic, insurance, and eligibility information in the Vision system
• Verify insurance pre-certification requirements and initiate the referral process

Required Qualifications

• High School graduate with vocational training or equivalent
• 1+ years of experience in a call center or centralized scheduling environment
• Knowledge of general medical terminology and managed care functions
• Working knowledge of electronic health records (EHR) and MS Office