Call Center Scheduler

Job Summary

A company is looking for a Call Center Scheduler to manage patient scheduling and inquiries in a remote setting.

Key Responsibilities

• Answer incoming calls and schedule appointments for patients at various clinic locations
• Document patient information accurately in the Vision system and verify insurance requirements
• Maintain professional relationships and respond promptly to patient inquiries and messages

Required Qualifications

• High School diploma with formal training from a vocational school or equivalent
• At least 1 year of experience in a call center or centralized scheduling role
• Knowledge of general medical terminology and managed care functions
• Familiarity with electronic health records (EHR), Vision system, and MS Office