Call Center Scheduling Coordinator

Job Summary

A company is looking for a Call Center Scheduling Coordinator.

Key Responsibilities

• Schedule appointments with qualified prospects for the sales team in a call center environment
• Follow up on leads to support and nurture them through the sales process
• Serve as a positive first point of contact for customers, capturing details and preparing the field team for success

Required Qualifications

• Ability to work a flexible schedule, including potential weekend hours
• Experience in a call center or customer service environment
• Proficient in using scheduling and customer relationship management software
• High school diploma or equivalent required; additional education is a plus
• Successful completion of a background check is required for employment