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Call Monitor
Job Summary
A company is looking for a Call Monitor.
Key Responsibilities
- Review calls for adherence to established rules and guidelines
- Provide feedback on areas of improvement to management
- Input data related to call evaluations into the computer system
Required Qualifications
- 1-2 years of customer service, call center, or sales experience
- Proficiency with Microsoft Office programs
- Ability to work independently and multitask
- High School Diploma or equivalent; some college preferred
- 1 or more years of experience in the mortgage or real estate industry preferred
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
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