Call Time Manager

Job Summary

A company is looking for a Call Time Manager to oversee a phone banking program within its Digital Organizing team.

Key Responsibilities

• Staff and oversee all scheduled phone banks, ensuring efficient operation and real-time support for volunteers
• Set up and disseminate the phone bank Back-of-Show document to staff and volunteers
• Help train and guide volunteers and staff on dialing tools, scripts, and best practices

Required Qualifications

• Experience managing or supporting phone banking or similar volunteer-driven programs
• Demonstrated ability to lead in fast-paced, high-pressure environments
• Experience working with volunteers or grassroots communities
• Proficiency with digital organizing and event tools, including Scale to Win, Mobilize, Zoom, and Google Workspace
• Ability to work evenings and weekends regularly