CAM Manager

Job Summary

A company is looking for a CAM Manager I to oversee daily operations and manage a team of employees.

Key Responsibilities:

• Oversee daily activities of a unit to meet departmental objectives
• Direct staff in customer service and account servicing techniques
• Evaluate unit processes to enhance operational efficiency and manage risk

Required Qualifications:

• 6 years of higher education and relevant work experience in a call center or bank operations environment
• 1 year of work leadership or supervisory experience
• Strong knowledge of spreadsheet, word processing, and presentation software
• Excellent customer service skills with tact and diplomacy
• Bachelor's degree preferred