Campaign Operations Manager

Job Summary

A company is looking for a Manager, Campaign Operations.

Key Responsibilities

• Manage and develop a team of Campaign Operations Associates to ensure high-quality campaign execution
• Own the campaign delivery rate goal and identify improvements for production efficiency
• Develop AI-enabled workflows and act as the primary contact for Campaign Operations within the business line

Required Qualifications

• 5+ years of experience in Retention Marketing, Marketing Operations, Martech, or Lifecycle Marketing, with 2+ years in a leadership role
• Hands-on experience with Braze or a similar ESP and familiarity with marketing automation tools
• Proven ability to lead and develop high-performing teams
• Strong organizational skills and ability to manage multiple projects simultaneously
• Ability to interpret data and analytics to optimize campaign development and quality