Care Access Representative

Job Summary

A company is looking for a Care Access Representative to assist in the patient registration process and coordinate communication within the healthcare setting.

Key Responsibilities

• Provide excellent customer service in a high call volume environment while meeting call quality standards
• Verify and update patient information to ensure accuracy for safety and billing processes
• Schedule patient appointments and manage telephone communications effectively

Required Qualifications

• High School Diploma or GED
• One (1) year of customer service and/or clerical experience