Care Access Representative

Job Summary

A company is looking for a Care Access Representative who will serve as the first point of contact for patients, staff, and physicians.

Key Responsibilities

• Provide excellent customer service in a high call volume environment while meeting call quality standards
• Verify and ensure accuracy of patient information for safety and billing purposes, following established workflows
• Schedule new and follow-up patient appointments and assist with administrative tasks as needed

Required Qualifications

• High School Diploma or GED
• One (1) year of customer service and/or clerical experience