Care Adviser

Job Summary

Supporting Wellthy's Care Coordinators, the part-time Care Adviser will execute care-related tasks, conduct research, and deliver high-quality results remotely, ensuring seamless care for members while maintaining a task load aligned with employment status.

Key responsibilities

• Execute a variety of care-related tasks to assist Care Coordinators in delivering a high-quality member experience
• Conduct thorough research to gather and analyze information that supports members' caregiving needs
• Proactively communicate updates and task progress while ensuring all assigned tasks meet quality standards

Required qualifications

• Remote work experience
• Associates Degree or higher
• 3+ years of work experience in the healthcare or caregiving field, as well as customer service or administrative experience
• 1+ years of experience in senior living facilities or property management, Section 8/Low-income housing vouchers, or facility placement preferred
• Comfort with emerging technology and curiosity about AI tools