Care Adviser

Job Summary

Supporting Wellthy's Care Coordinators, the full-time remote Care Adviser will execute care-related tasks, conduct research, and deliver high-quality results to ensure seamless caregiving for members.

Key responsibilities

• Execute a variety of care-related tasks to support Care Coordinators in delivering a high-quality member experience
• Conduct thorough research to gather and analyze information that supports members' caregiving needs
• Proactively communicate updates, task progress, and any barriers to completion to Care Coordinators and Care Managers

Required qualifications

• Remote work experience
• Associates Degree or higher
• 3+ years of work experience in healthcare, caregiving, or customer service/administrative roles
• 1+ years of experience in senior living facilities or property management preferred for housing specialization
• Familiarity with emerging technologies and tools to support workflow