Care Advisor

Job Summary

A company is looking for a Care Advisor - Remote.

Key Responsibilities:

• Execute and manage all backend operational tasks required to move members through the screening process efficiently
• Partner with sites to ensure members are scheduled and necessary paperwork is prepared promptly
• Continuously seek ways to eliminate manual tasks and improve operational efficiency and member satisfaction

Qualifications:

• 1-5 years in a customer service and operations role
• Bachelor's degree or higher
• Strong process management and execution skills
• Proven ability to build and maintain strong customer relationships
• Comfortable with technology and able to quickly learn new systems and processes