Care Coach II

Job Summary

A company is looking for a Care Coach II to support family caregivers through empathy, technology, and proven care methods.

Key Responsibilities

• Engage and educate caregivers via phone and digital technology to improve their well-being
• Manage a caseload and assess caregiver and care recipient needs to achieve care plan goals
• Document coaching activities and collaborate with stakeholders to identify solutions and improve processes

Required Qualifications

• 4+ years of experience in care planning or case management
• Direct experience supporting seniors or adults with disabilities
• Remote case management experience is highly desired
• CCM, CMC, or CGCP certification is highly desirable
• Ability to navigate mobile applications and multitask in a fast-paced environment