Care Connections Specialist

Job Summary

A company is looking for a Care Connections Specialist I.

Key Responsibilities

• Answer incoming calls and support patients during and after clinic hours
• Gather patient information and schedule appointments within established guidelines
• Collaborate with clinical teams to ensure timely assistance for patient needs

Required Qualifications

• High School Diploma required
• Minimum one year experience in customer service or customer relations required
• Experience in a call center or medical setting preferred
• Candidates must live within a drivable distance of Charlotte, NC
• EPIC experience highly preferred