Care Connector

Job Summary

A company is looking for a Pre-Visit Care Connector to coordinate pre-visit assessments and provide care coordination via telephonic communication.

Key Responsibilities

• Conduct telephonic outreach and receive inbound calls from members
• Document demographic and medical history information accurately
• Ensure members have access to their Primary Care Provider and identify gaps in care

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Minimum of 2 years of call center or telephonic customer service experience, preferably in healthcare
• 2+ years of healthcare experience or experience in social work/community outreach
• 1+ years of experience in collecting and documenting medical history information
• Proficient in Microsoft Word, Excel, and Outlook