Care Coordination Technician

Job Summary

Working remotely in Virginia, the full-time Care Coordination Technician will provide direct support to Care Coordination staff by managing telephone triage, data entry, and member outreach to enhance health outcomes.

Key responsibilities:

• Coordinate care by making routine and ad hoc calls to members in compliance with their plan of care
• Assist Care Coordinators in arranging services and scheduling Health Risk Assessments and other member-related activities
• Extract and distribute reports, ensuring timely follow-up on medical equipment and post-discharge services

Required qualifications:

• High School diploma or equivalent
• Two years of administrative experience in a clinical setting
• Knowledge of medical terminology and Medicaid/Medicare benefits
• Familiarity with Virginia regulatory compliance standards
• Experience in scheduling and navigating calendars for multiple providers