Care Coordinator

Job Summary

A company is looking for a Care Coordinator to support clients throughout their care journey.

Key Responsibilities

• Assist clients via phone and email, providing support and information about care logistics and billing
• Support the clinical team with scheduling and operational workflows
• Contribute to onboarding new Care Coordinators and help streamline processes for clients and clinicians

Required Qualifications

• Experience in customer support or a related field
• Knowledge or interest in health insurance and claims submission
• Ability to work in a metrics-based environment
• Comfortable communicating with a diverse range of clients
• Detail-oriented with a focus on problem-solving