Care Coordinator

Job Summary

A company is looking for a Care Coordinator responsible for supporting Employee Assistance Program clients and managing case-related tasks.

Key Responsibilities

• Provide support to Employee Assistance Program clients while adhering to established procedures
• Track and follow up with assigned members, ensuring appointments are scheduled and feedback is obtained
• Research and identify local EAP affiliate providers and care facilities based on member preferences

Required Qualifications

• Bachelor's degree in psychology, behavioral health, health care management, liberal arts, or a related field
• Minimum of two years of customer service, health care, or case work experience
• Intermediate knowledge of MS Excel and Word