Care Coordinator

Job Summary

Supporting a clinician team with a proactive mindset, the full-time Care Coordinator will manage appointment scheduling, handle patient communications, and maintain care documentation in a remote environment.

Key responsibilities

• Schedule appointments and manage notifications, reminders, and troubleshooting for patients and providers
• Receive and place calls to patients, provider offices, insurance companies, and labs to facilitate patient care
• Organize and submit care documentation in electronic medical records systems while ensuring HIPAA compliance

Required qualifications

• High school diploma or equivalent
• One year of experience in a healthcare-based patient service role utilizing multiple software systems
• Proficiency in electronic medical records, word processing, spreadsheets, and calendaring software
• Knowledge of medical record management, medical terminology, and healthcare billing practices
• Effective verbal and written communication skills suitable for a virtual environment