Care Coordinator

Job Summary

To support a growing team, the part-time hourly Care Coordinator will facilitate communication between interdisciplinary care teams, assist patients with scheduling appointments, and ensure proper documentation while working remotely.

Key responsibilities

• Support patients in scheduling provider visits and ensure proper documentation of all patient contacts
• Answer patient calls, transfer escalated issues, and capture patient referrals through inbound fax
• Assist outreach and navigation teams with operational and non-clinical tasks

Required qualifications

• High School Diploma / GED (or higher)
• Experience with escalated customer service issue resolution
• Knowledge of Microsoft Office products and proficiency in Microsoft Excel
• Phone/Fax system experience
• EMR experience, with Athena & Epic preferred