Care Coordinator

Job Summary

To support patient care and advocacy, the full-time remote Care Coordinator will manage patient inquiries, coordinate admissions, and facilitate communication among interdisciplinary teams from Tuesday to Saturday, 10:00 am to 6:30 pm CST.

Key responsibilities:

• Screen patients and relay program/service recommendations to patients and families
• Ensure timely follow-up with patients and maintain open communication with guardians
• Facilitate internal transfers between sites by managing referrals and communicating relevant information

Required qualifications:

• High school diploma required; bachelor's degree preferred
• Two years of customer service experience, preferably in a healthcare setting
• Proficiency with software platforms and electronic medical records (EMRs)
• Knowledge of medical/psychiatric/chemical dependency diagnosis and treatment processes preferred
• Valid driver's license preferred for Oconomowoc location, with insurable status required