Care Coordinator

Job Summary

Serving as a patient advocate in a remote capacity, the full-time Care Coordinator will manage patient inquiries, coordinate admissions, and facilitate communication among interdisciplinary teams to ensure seamless care from recommendation to treatment.

Key responsibilities:

• Support patient experience by screening patients and relaying program recommendations
• Ensure timely follow-up and maintain open communication with patients and families
• Facilitate internal transfers and collaborate with various departments to streamline patient care

Required qualifications:

• High School diploma required; Bachelor's degree preferred
• Two years of customer service experience, preferably in a healthcare setting
• Proficiency with computers and software platforms, including EMRs
• Knowledge of medical/psychiatric/chemical dependency diagnosis and treatment processes
• Familiarity with managed care and Joint Commission standards preferred