Care Coordinator

Job Summary

As the primary point of contact for families across the US, the full-time remote Care Coordinator will manage the logistics of caregiving, develop comprehensive care plans, and provide ongoing support to families navigating complex care needs.

Key responsibilities

• Manage member-facing relationships, ensuring high-quality and timely execution of care priorities
• Develop and oversee tailored care plans while coordinating medical appointments, medications, and insurance needs
• Collaborate with Care Advisers to enhance service delivery and support team effectiveness through knowledge sharing

Required qualifications

• Bachelor's degree in Social Work, Public Health, Healthcare Administration, or a related field; advanced degrees are a plus
• 4-6+ years of healthcare experience in case management, crisis intervention, or coordination
• Proven ability to navigate the healthcare sector and communicate empathetically and clearly
• Experience in developing and facilitating care plans tailored to individual needs
• Strong adaptability to manage up to 40 care projects efficiently while maintaining compassion