Care Coordinator I - Workers Compensation

Location: Remote
Compensation: Hourly
Staff Reviewed: Sat, Jul 06, 2024
This job expires in: 19 days

Job Summary

A company is looking for a Care Coordinator I - Workers' Compensation.

Key Responsibilities:
  • Coordinate care for workers' compensation clients via telephone and internet
  • Manage inquiries, resolve basic issues, and handle tasks like ordering medical supplies and scheduling appointments
  • Document information accurately, follow procedures, and meet established KPIs

Qualifications:
  • 1-2 years of call center experience or equivalent
  • Knowledge of company products, services, and operations
  • Ability to navigate multiple software systems
  • Familiarity with HIPPA and regulatory requirements
  • Capacity to work independently and in a team environment

COMPLETE JOB DESCRIPTION

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