Care Coordinator I - Workers Compensation Bilingual

Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Mar 29, 2024
This job expires in: 5 days

Job Summary

A company is looking for a Care Coordinator I - Workers' Compensation Bilingual.

Key Responsibilities:
  • Act as initial contact for client inquiries, managing basic issues and inquiries related to workers' compensation
  • Coordinate care for workers' compensation clients through phone and internet communication
  • Document relevant information in systems, navigate software, and adhere to service standards and KPIs

Required Qualifications:
  • High school diploma or GED required; Associate or Bachelor's degree preferred
  • Knowledge of company products, services, and operations
  • Ability to work independently and in a team environment
  • Demonstrated understanding of HIPPA and regulatory requirements
  • Experience in customer service and computer navigation

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