Care Coordinator I - Workers Compensation Bilingual

Job Summary

A company is looking for a Care Coordinator I - Workers' Compensation Bilingual.

Key Responsibilities:

• Act as initial contact for client inquiries, managing basic issues and inquiries related to workers' compensation
• Coordinate care for workers' compensation clients through phone and internet communication
• Document relevant information in systems, navigate software, and adhere to service standards and KPIs

Required Qualifications:

• High school diploma or GED required; Associate or Bachelor's degree preferred
• Knowledge of company products, services, and operations
• Ability to work independently and in a team environment
• Demonstrated understanding of HIPPA and regulatory requirements
• Experience in customer service and computer navigation