Care Coordinator Remote US

Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, Feb 08, 2024
This job expires in: 16 days

Job Summary

A company is looking for a Care Coordinator for a remote position in the US.

Key Responsibilities:
  • Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service
  • Facilitate patients successfully through the surgery review process, exceeding expectations while meeting the program metrics
  • Coordinate the scheduling and approval process from the initial request for surgery to patient placement

Required Qualifications:
  • 2 to 4 years customer relationship and phone center experience
  • Prior healthcare industry experience with a working knowledge of medical terminology and health benefits claim process
  • Strong organizational, critical thinking, and problem-solving skills
  • Project management-type skills; prior experience managing a high-volume caseload
  • Openness and understanding that dynamic environments include change, and welcoming that change with a positive attitude

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