Care Coordinator Supervisor

Job Summary

To ensure exceptional service delivery, the full-time Care Coordinator Supervisor will oversee the Care Coordinator team, promoting accountability and collaboration while ensuring compliance with organizational standards in a remote role for candidates residing within the New York Tri-State Area.

Key responsibilities:

• Supervise the Care Coordinator team, ensuring high-quality customer service and timely follow-up
• Lead the team in meeting performance goals and fostering a culture of service excellence
• Ensure compliance with organizational standards and regulatory requirements

Required qualifications:

• Minimum of 2 years of supervisory experience in healthcare
• Proficiency in Windows and Microsoft Office Suite
• Experience with care management EMR platforms
• Associate degree required; bachelor's degree preferred
• Bilingual candidates are preferred