Care Experience Associate

Job Summary

A company is looking for a Care Experience Associate to support patient and family engagement and scheduling needs in a remote setting.

Key Responsibilities

• Respond to assigned tasks in a timely and efficient manner
• Provide exceptional patient care through various communication methods
• Conduct proactive outreach to identify patient needs and ensure satisfaction

Required Qualifications

• 1+ years of professional customer service experience in a healthcare setting
• Team player with the ability to collaborate effectively
• Demonstrated intellectual curiosity and adaptability to change
• Passion for customer service and mental health advocacy
• Strong organizational and time management skills