Care Management Associate

Job Summary

A company is looking for a Care Management Associate to support the coordination of medical services in a remote setting.

Key Responsibilities

• Perform intake of calls from members or providers regarding services
• Screen requests for appropriate referrals and coordinate care plans
• Maintain accurate documentation to meet regulatory and accreditation requirements

Required Qualifications

• 1+ years of customer service experience
• High school diploma or G.E.D
• Ability to manage multiple priorities and adapt to change
• Demonstrated ability to meet daily metrics with speed and accuracy
• Effective telephonic and organizational skills