Care Management Coordinator

Job Summary

Supporting the Healthcare Services Case Management team, the full-time Care Management Coordinator will engage with members through outreach campaigns, collect health data, and develop care plans to improve health outcomes while working from home.

Key responsibilities

• Initiate mailing campaigns to encourage case management engagement and outreach
• Collect and analyze member information to identify needs and coordinate appropriate referrals to services
• Collaborate with RN Case Managers to assist in care planning and ensure compliance with health regulations

Required qualifications

• 2 - 4 years of experience in a medical office and/or case management
• Community/Traditional Health worker certification or Bachelor of Social Work (BSW)
• Proficiency in Microsoft Office applications
• High level of understanding of medical terminology and health plan benefits
• Familiarity with CMS (Medicare/Medicaid) rules and regulations