Care Management Processor

Job Summary

A company is looking for a Care Management Processor to provide non-clinical administrative support to the care management function.

Key Responsibilities

• Facilitates administrative support including case assignment, member screening, scheduling, and correspondence processing
• Assists in the initial review of assigned case levels and coordinates member services in accordance with benefit plans
• Promotes communication to enhance the effectiveness of care management services and processes member and provider correspondence

Required Qualifications

• At least 1 year of experience in an administrative support role in health care or equivalent education and experience
• Proficiency in Microsoft Office or comparable software
• Excellent customer service skills
• Time-management and organizational skills
• Certified Medical Assistant (CMA) is preferred