Care Management Processor

Job Summary

Providing essential administrative support, the full-time Care Management Processor will facilitate case assignments, member screenings, and scheduling while contributing to the interdisciplinary team focused on integrated care delivery.

Key responsibilities

• Facilitates administrative tasks including case assignment, member screening, and scheduling for care management services
• Assists in the initial review of cases and supports care managers in implementing care plans based on member needs
• Coordinates member services in accordance with benefit plans and promotes effective communication to enhance care management services

Required qualifications

• At least 1 year of experience in an administrative support role in health care or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Strong attention to detail and organizational skills
• Excellent customer service skills
• Time-management and problem-solving skills