Care Management Processor

Job Summary

Providing essential administrative support, the full-time Care Management Processor will facilitate case assignments, member screenings, and scheduling while contributing to interdisciplinary team efforts in a call center environment.

Key responsibilities

• Facilitates administrative tasks including case assignment, data entry, and member correspondence processing
• Assists in the initial review of cases and coordinates member services in accordance with benefit plans
• Promotes effective communication to enhance care management services and schedules member visits as needed

Required qualifications

• At least 1 year of experience in an administrative support role in health care or equivalent education and experience
• Strong working knowledge of Microsoft Office (Outlook, Word, Excel) or comparable software
• Excellent customer service and organizational skills
• Time-management abilities and problem-solving skills
• Strong verbal and written communication skills