Care Management Processor

Job Summary

Providing essential administrative support to the care management function, the full-time Care Management Processor will facilitate case assignments, member screenings, and scheduling while contributing to the integrated delivery of care in a healthcare setting.

Key responsibilities

• Facilitates administrative tasks including case assignment, member screening, and correspondence processing
• Assists in the initial review of cases and coordinates member visits with care managers
• Promotes effective communication to enhance care management services and processes member correspondence

Required qualifications

• At least 1 year of experience in an administrative support role in healthcare or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Strong attention to detail and time-management skills
• Excellent customer service skills
• Strong verbal and written communication skills