Care Management Processor

Job Summary

Providing essential administrative support to the care management function, the full-time Care Management Processor will facilitate case assignments, member screenings, and scheduling while working remotely within Central Time Zone hours.

Key responsibilities

• Facilitates administrative tasks including case assignment, member screening, and scheduling for care management services
• Assists in the initial review of cases and coordinates member services according to benefit plans
• Promotes effective communication to enhance care management service delivery

Required qualifications

• At least 1 year of experience in an administrative support role in health care or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Strong customer service and organizational skills
• Time-management skills
• Attention to detail and problem-solving abilities