Care Management Support Specialist

Job Summary

A company is looking for a Care Management Support Specialist.

Key Responsibilities

• Coordinate operational aspects of Care Management programming to support member engagement and enrollment
• Serve as a liaison between members, Care Management teams, and external partners for timely issue resolution
• Maintain operational reports and documentation to ensure compliance and program performance

Required Qualifications

• Associate degree in business administration, healthcare management, or a related field, or equivalent experience
• 1-3 years of professional experience in healthcare operations, care coordination, or health insurance
• Experience navigating multiple systems and tools for member support
• Working knowledge of health insurance concepts and healthcare navigation
• Proficiency with Microsoft Office applications