Care Manager

Job Summary

Supporting clients facing various challenges, the fully remote Care Manager will research, assess, and plan interventions while facilitating access to community resources for long-term care insurance policyholders.

Key responsibilities

• Communicate with clients and families to identify barriers to aging in place and reduce out-of-pocket expenses
• Utilize motivational interviewing techniques to engage individuals with diverse health needs
• Document communication and intervention activities accurately and consistently

Required qualifications

• Strong background in geriatric case management or coordination experience
• Experience in Social Services, Care Coordination, Healthcare Navigation, or related fields preferred
• 1 year of relevant experience in a customer service or similar role preferred
• Bachelor's degree in Psychology or Social Work preferred
• Must be 18 years of age or older