Care Manager - Oregon Licensed

Job Summary

To support patient assistance programs, the full-time remote Care Manager - Oregon Licensed will manage outbound calls to insurance companies, perform benefit investigations, and assist patients with enrollment in copay assistance programs.

Key responsibilities:

• Perform outbound calls to obtain eligibility information and document findings accurately
• Assist patients with the enrollment process for copay assistance programs and provide prior authorization support
• Maintain professionalism while answering inbound calls and assisting customers with pharmacy-related services

Required qualifications:

• High School Diploma or equivalent
• Minimum one year of experience in medical billing, reimbursement, or insurance verification
• Previous data entry experience with a typing speed of 30wpm or more
• Advanced knowledge of Microsoft Suite programs and soft phone systems
• Must have a private workspace with internet plug-in accessibility to comply with HIPAA guidelines