Care Manager, Patient Support

Job Summary

A company is looking for a Sr/Care Manager, Patient Support Services - Remote.

Key Responsibilities

• Perform outbound calls to obtain eligibility information and document accurately
• Assist customers with pharmacy-related services through inbound calls
• Contact insurance companies for benefit investigations and provide prior authorization support

Required Qualifications

• High School Diploma or equivalent, some college preferred
• Minimum one year experience in medical billing, reimbursement, or insurance verification
• Previous data entry experience with a typing speed of 30wpm or more
• Advanced knowledge of Microsoft Suite programs and soft phone systems
• Able to work in a virtual team environment and maintain a private workspace compliant with HIPAA guidelines