Care Manager, Patient Support

Job Summary

A company is looking for a Sr/Care Manager, Patient Support Services - Remote.

Key Responsibilities

• Perform outbound calls to obtain eligibility information and document accurately
• Assist patients and providers with enrollment in assistance programs and provide support for prior authorizations
• Maintain quality standards and adhere to HIPAA guidelines while providing customer service

Required Qualifications

• High School Diploma or equivalent; some college preferred
• Minimum one year of experience in medical billing, reimbursement, or insurance verification
• Data entry experience with a typing speed of 30 wpm or more
• Proficient in Microsoft Suite programs and soft phone systems
• Must reside in the same country where the job is located