Care Manager - Remote

Job Summary

A company is looking for a Care Manager - Patient Support Call Center - Remote.

Key Responsibilities:

• Perform outbound calls to obtain eligibility information and document accurately
• Contact insurance companies for benefit investigations and assist patients with enrollment in copay assistance programs
• Maintain professionalism in communication and adhere to HIPAA guidelines while providing customer support

Required Qualifications:

• High School Diploma or equivalent
• Minimum one year experience in medical billing, reimbursement, or insurance verification
• Previous data entry experience with a typing speed of 30 wpm or more
• Proficiency in Microsoft Suite programs and soft phone systems
• Must have a private workspace with internet plug-in accessibility