Care Navigator

Job Summary

A company is looking for a Care Navigator to serve as the first point of contact for patients and care teams, ensuring exceptional coordinated care.

Key Responsibilities

• Serve as the first contact for patients, care teams, and external partners
• Manage inbound communications and support appointment workflows
• Coordinate medical records, referrals, and insurance verification

Required Qualifications

• High school diploma or GED required
• 2+ years of experience in a healthcare setting
• 1+ year of call center experience or equivalent
• Medical Assistant certification/registration or MA experience preferred
• Proficient with telephony systems and EHRs