Care Navigator

Job Summary

To support patient care and access, the full-time Care Navigator will conduct high-volume outreach and coordinate services remotely, helping patients schedule healthcare appointments and connect with community resources.

Key Responsibilities

• Conduct high-volume outbound calls to engage patients and schedule healthcare services
• Coordinate care across multiple services, ensuring successful scheduling and follow-up
• Identify and address social determinants of health (SDoH) barriers by connecting patients to community resources

Required Qualifications

• 4+ years of experience in care navigation, care coordination, or patient outreach within a healthcare environment
• Proven ability to work independently in a high-volume, fast-paced setting
• Experience working with social determinants of health (SDoH) or community resource navigation preferred
• Strong critical thinking and problem-solving skills
• Fluency in Spanish is preferred but not required