Care Navigator

Job Summary

To support innovative care coordination, the full-time Care Navigator will engage with newly discharged patients through proactive outreach, assess their needs, and coordinate care while leveraging technology to enhance patient engagement and reduce rehospitalization.

Key Responsibilities

• Conduct proactive outreach calls to newly discharged patients, reviewing discharge plans and monitoring symptoms
• Coordinate appointments with healthcare providers and address social determinants of health to ensure comprehensive patient support
• Identify workflow inefficiencies and contribute to the optimization of technology-enhanced care navigation systems

Required Qualifications

• Master's degree in health sciences, public health, social work, nursing, psychology, or related field (bachelor's accepted with exceptional experience)
• Minimum of 2 years in care coordination, case management, patient navigation, or health coaching
• Experience with cardiorenal metabolic disorders and working with medically complex populations preferred
• Strong understanding of rehospitalization prevention and cultural competency regarding social determinants of health
• Comfort with technology and willingness to leverage telehealth platforms and AI-enhanced workflows