Care Navigator Manager

Job Summary

A company is looking for a Care Navigator Manager to lead their Care Navigation team in a remote setting.

Key Responsibilities

• Manage and oversee the operations of the Care Navigation team, including hiring, training, and performance management
• Ensure high-quality patient coordination, including appointment scheduling and follow-ups, while addressing escalated patient concerns
• Collaborate with clinical leadership to improve processes, optimize workflows, and enhance patient and caregiver satisfaction

Required Qualifications

• 5+ years of experience in care navigation, patient coordination, social work, or healthcare team management
• Demonstrated success in people management and team leadership
• Strong knowledge of dementia, Alzheimer's, or complex/chronic care coordination
• Bachelor's or Master's degree in a relevant field (e.g., Public Health, Social Work, Healthcare Administration, Nursing, Counseling)
• Proficiency with EHR systems and task management tools